Lead Platform Specialist

• Assisted organizations in transforming how they connect with customers, partners and employees using the Salesforce Platform – Force.com, Heroku, Communities, Analytics
• Salesforce.com Certified Administrator, Salesforce.com Certified Force.com Developer

INFOR GLOBAL SOLUTIONS – Lake Forest, CA                                            2000–2013
Director – Cloud Strategy

• Creation and execution of Infor’s cloud computing strategy
• Currently working on: SaaS enablement of existing product, automation of deployment and operation processes, geographic expansion

Senior Product Manager – Technology

• Developed and managed profitability of a portfolio of technical products focused on Business Process Automation, integration, and software customization

Pre-Sales Manager – Technology 

• Revenue generation, quota attainment, management of global pre-sales technical team, and development of training and mentoring programs for Technical Solutions Consultants

Lead Pre-Sales Consultant – Technology

• Supported sales and services pursuit teams in all technical aspects of Lawson products across Healthcare, Public Sector, Retail, and Emerging Industries vertical markets

SOURCINGLINK.NET – San Diego, CA                                                          1999–2000
Product Manager

• Performed analysis of competitive landscape, defined business requirements, and created functional product specifications for Internet B2B solutions
• Built cross-functional team to reduce development time cycles using Microsoft Solutions Framework application development methodologies

GERS RETAIL SYSTEMS – San Diego, CA                                                    1997–1999
Business Analyst

• Managed business analyst team responsible for competitive analysis, alignment of GERS technical direction and definition of business requirements for Internet based backend fulfillment solution for B2C e-storefronts

OFFICE DEPOT INC. – San Diego, CA                                                           1994–1997
Operations Manager

• Maintained direct P&L responsibility for assigned store locations
• Created year over year double-digit revenue growth in four consecutive store assignments; each with increasing sales volume and revenue
• Designed and implemented policies and procedures that resulted in consistently exceeding 95-point standard on monthly customer service, store procedures, and loss prevention audits

PRODUCT MANAGEMENT QUALIFICATIONS

Product Management experience in aligning technological advances with industry and customer needs through Pragmatic Marketing Framework:

• Market Analysis                 Ÿ
• Pricing
• Portfolio Management                  Ÿ
• Positioning
• Packaging                         Ÿ
• Launch

SALES QUALIFICATIONS

Sales, Pre-Sales, Pre-Sales Management experience in team selling enterprise software solutions:

• The Complex Sale, Inc.    Ÿ
• Spin Selling
• Corporate Visions Inc.        Ÿ
• The Trusted Advisor
• Samurai Selling                Ÿ
• Demonstrating to Win!

TECHNICAL QUALIFICATIONS

Practical knowledge of a broad set of technologies:

• Architectures/Frameworks: SOA, Java EE, .NET, Azure, MapReduce, Hadoop, AWS Elastic Beanstalk, Google App Engine, force.com, Node.js
• Databases: Oracle, MS SQL Server, IBM DB2, MySQL, PostgreSQL, H2, Cassandra, MongoDB
• Languages: WSDL, XML, HTML, HTML5, PHP, JavaScript, Java, C, C++, C#, SQL, Perl, Python, Ruby
• Operating Systems: OS X, Windows 7, Windows 2008 Server, Windows 2003 Server, Unix (AIX, HP-UX, Solaris), Linux (Red Hat, SUSE, Ubuntu, Fedora), iSeries (AS/400), Android, iOS
• Hardware: Apple, Dell, HP, IBM, Lenovo, Sun

ACCOMPLISHMENTS